Operations Manager

JOB SUMMARY

An Outdoor Lighting Perspective Operations Manager plays an active role in the research, planning and implementation of strategies that align with department and company goals, as established by the franchise owner. You are expected to lead by example, hiring and motivating staff to meet and exceed their personal and professional goals while maintaining a positive and rewarding work environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

Direct supervision of 1-2 employees, with heavy involvement in the hiring, orientation, training, development, performance management, leadership and advancement of all staff
Provides regular and recurring goal setting, mentoring & feedback to all direct reports
Ensures that all employees are formally reviewed at least once per year
Identifies potential leaders and develop them for advancement accordingly
Continuous strategic planning, including suggested changes to vision and business plans
Sustains a work environment that builds positive professional relationships, creates accountability and rewards performance
Determines operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses, and establishes productivity, quality, and customer-service standards
Proactively suggests, creates or modifies and implements policies and procedures that maintain profitability
Objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions
Prepares performance reports by collecting, analyzing, and summarizing data and trends
Maintains professional and technical knowledge by tracking emerging trends in operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies
Working occasional nights to perform night time demonstrations or nighttime adjustments
Installation and servicing of low voltage lighting and holiday lighting

ESSENTIAL SKILLS & ATTRIBUTES

Knowledge and competence in the following dimensions: Staffing and Performance Management; Labor Law Compliance; Teambuilding, Effective Communications; Organizational Planning, Quality Control; Safety; Accountability; Customer Service
Exceptional interpersonal skills and human relation skills that positively benefits interaction with staff, partners and external clientele
Ability to work both independently and as a team player
Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a past paced environment
Excellent managerial skills with an understanding of how to hire employees who fit job requirements
Ability to teach, train, mentor, evaluate and motivate staff
Good decision making skills with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges
Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication
Experience in providing effective and documented coaching and feedback, the courage to verbally counsel below expectation employees
Ability to exercise good judgment and self-control
In-home selling
Enthusiasm, good attitude, trustworthiness, personal integrity and honesty
Ability to work autonomously and understand when a superior needs to be involved in decision making
Self-motivated with a dedication to keeping up to date technically, and applying new knowledge to your job

EDUCATION, TRAINING, EXPERIENCE

4-year degree in related field or comparable experience, and/or
Minimum of 1-year industry experience and/or
3 years management experience; or any combination of the above
Computer skills, with a strong working knowledge of the primary Microsoft Office programs
Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening

PHYSICAL REQUIREMENTS

Able to lift & carry items up to 15lbs
Able to sit at a desk comfortably while working on a computer, for extended periods of time

Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace.

Compensation: $50,000.00 per year

Since 1995, Outdoor Lighting Perspectives has been delivering beautiful outdoor lighting displays for homes, businesses, hospitality buildings, and countless other properties. We have installed over 150,000 displays and understand what it takes to do outdoor lighting the right way. No other company offers more experience than us, so when you trust our designers for your outdoor lighting project, you can count on a flawless result that you’ll fall in love with every time the sun goes down.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Outdoor Lighting Perspectives Corporate.

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